At Ekart Shopee, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our website or purchase from us. We are committed to safeguarding your personal data in accordance with applicable Indian laws and digital commerce standards.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are
We are an e-commerce business based in Mohali, Punjab, offering high-quality and 100% authentic products in Hair Care, Skin Care, Fitness, and Nutrition. We operate with honesty, passion, and a strong commitment to customer satisfaction.

2. Information We Collect
We collect the following types of information to ensure smooth transactions and provide a personalized experience:

Personal Information: Your name, email address, phone number, billing and shipping address.

Order Details: Products purchased, payment method (processed through secure gateways), and delivery status.

Technical Information: Your IP address, browser type, device information, and browsing behavior (via cookies and similar technologies).

Feedback & Communication: Emails, messages, and reviews shared with us voluntarily.

3. How We Use Your Information
We use your data to:

Process and deliver your orders

Provide order confirmations and shipping updates

Communicate about products, services, and promotions (only if you opt in)

Improve user experience and website functionality

Respond to your inquiries or support requests

Comply with legal requirements and ensure the safety of our services

We do not sell or rent your personal information to any third party.

4. Data Sharing & Third Parties
We may share your data only with trusted service providers and partners necessary for fulfilling your orders and maintaining our operations:

Logistics partners for order delivery

Payment gateways for secure transactions

IT and customer support tools for email, chat, or technical assistance

These third parties are strictly bound by confidentiality and data protection agreements.

5. Cookies & Tracking Technologies
Our website uses cookies to provide a smoother user experience. These small files help us:

Understand browsing patterns

Save your preferences

Improve website functionality

You can manage or disable cookies through your browser settings, though some features may not function optimally without them.

6. Data Security
We take security seriously. Your personal data is protected using secure servers, SSL encryption, and trusted third-party payment processors. While we follow industry best practices, no online method of transmission or storage is 100% secure. We cannot guarantee absolute security but we continuously strive to protect your data to the best of our ability.

7. Your Rights
You have the right to:

Access the personal information we store about you

Request correction of inaccurate data

Request deletion of your data (where legally permitted)

Unsubscribe from promotional emails at any time

For any such request, please contact us atnatureway999@gmail.com.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has shared information with us, please reach out so we can remove it.

9. Third-Party Links
Our website may contain links to external websites for your convenience. We are not responsible for the privacy policies or content on those websites. We recommend reviewing their policies before submitting any information.

10. Policy Updates
We may revise this Privacy Policy occasionally to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” Please check back regularly to stay informed.

11. Contact Us
For questions, concerns, or data-related requests, please contact:

📧 Email:natureway999@gmail.com
📞 Phone:9782719259
📍 Address: 76 Goliavaas Mansarovar Extension Jaipur -302020

Thank you for trusting https://ekartshopee.com/. Your privacy is our priority, and we are committed to offering a secure and transparent shopping experience.